Refund & Returns Policy

Due to the sensitive nature of research products and strict handling protocols, all sales are final once an order has been processed. Refunds, returns or exchanges are not permitted except in cases of documented product damage or verified shipping errors, reported within 48 hours of delivery with photographs.

Please double-check your order details before completing your purchase. We cannot be held responsible for issues arising from incorrect shipping information provided at checkout.

Research use only

All products supplied by DBM Research Supply are sold strictly for laboratory and scientific research use only. They are not medicines and are not for human or animal consumption, nor for any medical, diagnostic, therapeutic, cosmetic or veterinary use. Nothing on this website constitutes medical advice or a recommendation to use any product in any way.

No statements on this website have been evaluated by the FDA or any other regulatory authority. Products are supplied in sterile vials intended for laboratory handling.

Age restriction (21+)

You must be 21 years of age or older to access this website or place an order. By entering the site and by purchasing, you confirm that you are 21 or over and that you are acquiring products solely for legitimate research purposes on behalf of a research organization.

Purchaser responsibility & release of liability

The purchaser accepts full and sole responsibility for the safe and lawful handling, storage, labelling, use and disposal of all products. DBM Research Supply has no control over, and accepts no liability whatsoever for, the use or misuse of any product once it has left our premises.

To the fullest extent permitted by law, the purchaser releases, indemnifies and holds harmless DBM Research Supply, its owners, employees and agents against any and all claims, damages, losses, costs or liabilities of any kind arising from the purchase, possession, handling, storage or use of any product. By completing a purchase you confirm that you have read, understood and agree to this disclaimer in full.

Business details

DBM Research Supply
5831 Forward Ave
Unit #934
Pittsburgh, PA 15217
United States

Email: sales@dbmresearchsupply.com